Steering the workarounds into workflows.
I’m David Clark Lee. For more than ten years I’ve coordinated sales, media buys, marketing campaigns, busy offices, and even tested the software that makes them tick. These days I also build my own AI tools with Claude to make my work flow faster.
Remote, hybrid, or on-site.
Coordination with a tech focus, and a drive to streamline.
Account coordination, admin support, media and sales support, and QA software testing are often thought of as different roles. I use them all in synergy to create a stronger, more versatile skill set.
Through observation and discovery, I found a dashboard the whole team needed, tucked just a few clicks off the beaten path.
At WWAY I found partner dashboards that ended the end-of-day deadline scramble for traffic instructions for our largest media-aggregation client, a client that accounted for 60% of our traffic volume.
A dashboard, an automation, or the right conversation.
At IVP Forest Products I worked with our inventory database developers to automate manual reporting. Creating that new report eliminated more than 300 manual hours and gave back 7 full weeks of staff time.
A fix only sticks if the next person can run it.
When WideOrbit's break schema was quietly losing the company revenue, I traced the cause and wrote up the fix.
I rewrite the SOP, the training manual, or the whitepaper, and I’m happy to lead the in-person training too.
(One-on-one training is something I consider the highlight of any position!)
In extra franchise sales in the course of one year, for REMAX Carolinas, as a result from my email campaigns and graphics.
Led a stadium wrap project involving vendor analysis, resulting in a critical vendor pivot to enable on-time finish.
Of manual reporting automated by partnering with our database developers.
Now using the partner dashboards I found and shared.
Tools I needed, so I built them.
Many of them were created to assist with my job hunt. All are free to use, and each LinkedIn post includes a short project paper describing how to use them, and how they were built.
Interactive tools anyone can open in a browser.
Claude artifacts with their own interface. No install, no setup.
All that's needed is a free Anthropic account.
Takes your knowledge base and one or more job descriptions, then writes an ATS-friendly resume tailored to each role, with a host of additional options to choose from.
Generates interview questions from a candidate’s background and a job description, for practice or for mining better resume material.
Turns a YouTube (or any) transcript into a college-level study guide with chapters and review boxes, minus the sponsor segments.
Claude Skills that plug into your workflow.
Skills teach Claude a repeatable process, so the same job gets done the same way every time.
Released on GitHub. The download page is for the skill itself; the Repo link is for the pros to inspect further, and the Post link has short PDF that should help most people understand what it does and how it works.
Lectern rebuilt as a Skill. I’m fixing the last bugs (where Claude skips qualifying questions), and working out how to find an easier way to get detailed YouTube transcriptions, as Google Notebook has a bad habit of paraphrasing or even ignoring content.
Websites built with Claude,
hosted for free.
Gleaned from a pile of documents, and turned into a public sites on GitHub Pages, with no hosting bill.
A primer for AI SEO search, using the transcripts of tutorial videos run through the Lectern artifact to gather content, then turned into a public website with the help of Claude.
Designed with Claude, hosted on GitHub Pages, with day and night modes.
My earlier portfolio featuring the design work I contributed to at my previous agency position, long before AI.
Put together manually in Notion, rather than built with Claude.
Ten-plus years of keeping the administrative things moving.
Open any role for the details.
Sep 2023 – Feb 2026 · RemoteNational Sales CoordinatorWWAY-TV, LLC+
- Media buys: Processed national buys for five broadcast networks, ~$2M a year, with our national partner agency.
- Makegoods: Researched inventory across data platforms to build makegood offers that landed.
- Dashboards: Found partner dashboards that ended end-of-day inquiries from other departments.
- Root cause: Traced lost revenue to hidden, schema-bound WideOrbit behavior and wrote a 7-page whitepaper on the fix.
Dec 2021 – Mar 2022 · ContractManual QA EngineerEigen X+
- Certification platform: Wrote end-to-end test steps for ten cloned modules on the American Board of Surgery’s national platform and documented the bugs.
- Data migration: Checked legacy report data against several builds, then smoke tested a module that had to go live ahead of certification deadlines.
- Reporting: Presented three reports to the client in a virtual meeting.
Apr 2020 – Apr 2021 · Wilmington, NCInventory Database & Office ManagerIVP Forest Products+
- Automation: Worked with the inventory database developers to automate manual reporting, eliminating 300+ manual hours and reclaiming 7 full weeks of staff time.
- Insight: Set up cross-sectional reporting that gave leadership instant, granular views of operations.
- Visibility: Brought in Trello so the owner could check live sales data from his phone.
- Office and HR: Healthcare policies, onboarding, supplier and accountant liaison, and computer and network upgrades.
Nov 2018 – Nov 2019 · ContractManual QA EngineerGaleForce Digital Technologies+
- Testing: Tested the GaleForceMedia media-buying platform, logging bugs and verifying fixes in Jira with FullStory.
- Process: Documented regression results and how to improve regression testing.
- UX: Mocked up interface improvements in Photoshop and led weekly issue reviews.
Nov 2014 – May 2019 · Wilmington, NCAccount Coordinator & Office ManagerColonial Marketing Group+
- Accounts: Four years running client marketing campaigns, including cross-functional teams, contracts, reconciliation, and budgets.
- Creative lead: Led a $75,000 stadium wrap from vendor analysis through a smooth vendor transition.
- Media buying: Maintained Nielsen and Comscore platforms and set up three more no-code media-buying databases.
- Office tech: IT support, training manuals, and one-on-one training sessions.
2007 · CourseworkEarlier work and educationFreelance · Cape Fear Community College+
- Freelance email marketing: Campaigns that drove $250,000 of additional franchise sales for REMAX Carolinas in a single year, propelling my client to Top Producer status
- Coursework: PC Upgrade and Repair 1 & 2, Fine Art Photography
Cape Fear Community College
What’s in the toolkit.
The stuff that doesn’t fit on a resume.
The approach is the same whether managing cross-functional teams, or coordinating a campaign flight. Anticipate needs, deliver before they’re asked for, course-correct early, and document everything.
David Clark LeeRaleigh-Durham, NCI like solving problems, documenting workflows, and creating the occasional AI tool or creative project.
Looking for someone who notices when something can be done better?
I’m looking for coordination and operations tech roles where a knack for fixing processes (and building the odd tool) is a plus.